What this website doesThis site
This site is a set of static files. There is no account to create, no form to submit and no database behind it. It sets no cookies, it carries no analytics, no tag manager, no advertising script and no social embed, so nothing here follows a visitor from page to page or from this site to another.
The two sheets on the front page — the gradient checker and the soakaway sizing sheet — run entirely in the browser. The figures typed into them are used to work out the answer shown on screen and are then forgotten when the page is closed. They are not stored, not transmitted and not visible to this office.
Nothing. No cookie, no local storage entry, no session, no identifier of any kind is written by these pages.
One stylesheet and two font files, from the address named in the next section. Nothing else is requested.
The only way to reach the office from this site is the email address, which opens in whatever mail program the visitor already uses. Nothing is sent until they send it.
The one request your browser makes elsewhereFonts
One thing on these pages is not served from this site, and it is worth stating plainly rather than burying. The two typefaces come from Google’s font service, which means a visitor’s browser requests a stylesheet and two font files from Google’s servers, and Google therefore sees that request and the address it came from. That is the single third-party request on the site. There are no others — no images, scripts, trackers or frames from anywhere else.
What a job file holdsJob file
A survey or a repair produces records, and they are not abstract: they are video of the inside of someone’s drains and measurements of their property. What a job file holds is this.
These are held on the office machine at the registered office, with one copy on an external drive kept at the same address. They are not held on anyone’s phone, and they are not uploaded to a sharing service to get them to a client — a report and its stills are sent as an attachment, and footage too large to attach is put on a drive and handed over.
How long each record is keptRetention
Different records have different reasons to exist, so they are kept for different lengths of time.
| Survey video | Kept while the report that depends on it still stands, so that any grade in it can be checked against the footage it came from. Deleted on request once the client has their own copy. |
|---|---|
| Report, log and stills | Kept with the job file. These are the sheets a third party may come back to, and they are the smallest files in the set. |
| Test sheets | Kept with the job file for as long as the work they certify is in the ground. |
| Adoption records | Kept until the agreement is completed and the undertaker confirms the pipe is adopted, then with the job file. |
| Correspondence | Kept while the job is open, and afterwards only where it records a decision someone may need to rely on. |
| Invoices and accounts | Kept for the period required of a company registered in England and Wales. |
The office has held records only since 30th August 2026, the date of incorporation. There is no earlier archive to search, and a request for records from before then will be answered that way.
Footage of someone’s propertyRelease
Footage of a property goes to whoever commissioned the survey, and to anyone they name in writing — typically a surveyor, an insurer, a solicitor or a water company, each of whom needs it for a reason connected to the job.
Asking for a copy, or for deletionRequests
A request for a copy of a job file, or for records to be deleted, goes to the office email with the site address and roughly when the work was done. A copy is straightforward. Deletion is done where it can be, and where something has to stay — a test record for pipework still in the ground, an invoice inside the accounting period, a record forming part of a completed adoption agreement — the answer says which item and why rather than refusing the request as a whole.
Correcting a record works the same way. If a level, an address or a node reference in a report is wrong, say which and what it should be; the report is reissued with the correction visible rather than quietly overwritten, because an earlier version may already be in somebody else’s file.